This document was last updated on July 1, 2026.
Effective date: July 7, 2026
This Privacy Policy describes how Streamcord, LLC (“Streamcord,” “we,” “us,” or “our”) collects, uses, shares, and protects information when you use our Discord bot, dashboard at dash.streamcord.io, websites, documentation, and related services (collectively, the “Service”).
By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please do not use the Service.
Streamcord is a Discord bot that delivers live stream and video notifications from Twitch, YouTube, Kick, and other platforms to Discord servers. To provide these features, we connect to third-party APIs, store the minimum information needed to deliver notifications, and rely on a small number of subprocessors to operate reliably. We do not sell or share your personal information for cross-context behavioral advertising, and we do not use the data we collect to build advertising profiles about you.
When you interact with Streamcord, you may provide:
To deliver notifications and related features, Streamcord accesses data from third-party platforms. The information collected varies by platform and by which features you enable. Detailed disclosures for each platform are provided in Sections 7 (Discord), 8 (Twitch), 9 (YouTube), and 10 (Kick) below.
Streamcord Pro subscriptions are processed through Discord Premium App Subscriptions (the Discord Store). Discord handles all payment processing on our behalf. Streamcord does not see, store, or have access to your payment card, billing address, or other payment method details. See Section 11 for detail on what subscription data we receive from Discord.
We collect aggregate operational data to keep the Service reliable and to understand how features are used. This includes counts of commands executed, the names of features and slash commands invoked, the number of servers and users the bot has, error and latency metrics, and the user agent and IP address of requests made to our dashboard and APIs. Where possible, this data is stored in aggregate form rather than tied to individual accounts.
Our websites use cookies and similar technologies for authentication, security, and analytics. The third parties listed in Section 6 may set cookies in your browser. You can opt out of analytics tracking using the controls described in Section 14.
Channel and stream metadata that Streamcord retrieves from Twitch, YouTube, and Kick (channel name, stream title, category, viewer count, thumbnails, etc.) is public information available to any visitor of those platforms. Streamcord does not receive or store private or restricted content from these platforms beyond what users have explicitly authorized through OAuth.
Streamcord does not knowingly collect “special category” personal data under Article 9 of the GDPR (such as data revealing racial or ethnic origin, political opinions, religious beliefs, health data, or sexual orientation) or “sensitive personal information” as defined under the CCPA/CPRA. We do not require you to provide any such information to use the Service. Please do not include such information in support tickets or other voluntary communications unless strictly necessary.
We use the information we collect to:
We do not use the information we collect to train machine learning models, to build advertising profiles about you, or to sell your personal information to third parties.
If you are located in the European Economic Area, the United Kingdom, or Switzerland, our processing of your personal information relies on one or more of the following legal bases under the GDPR (and equivalent provisions of UK and Swiss law):
We share information only as described below.
With Discord. Notification messages, embeds, and role assignments configured through Streamcord are delivered to the Discord servers and channels you specify. See Section 7 for a full description of Discord data flows.
With subprocessors. We use a limited set of vendors to host our infrastructure, store our databases, and send transactional email. See Section 6 for the categories of subprocessors and how they are bound by contract.
With analytics providers. As described in Section 6, we use a small number of third-party analytics tools that may receive a subset of usage data.
For legal reasons. We may disclose information when we have a good-faith belief that disclosure is required to comply with a legal obligation, enforce our Terms of Service, protect the rights, property, or safety of Streamcord, our users, or the public, or respond to a valid request from law enforcement.
With your direction. If you authorize an action that involves a third party (for example, linking a YouTube channel), the information needed to complete that action is shared with that third party.
In a corporate transaction. If Streamcord is involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred to the relevant party, subject to the protections of this policy.
We do not sell your personal information, and we do not share it for cross-context behavioral advertising. See Section 14.2.
We engage subprocessors in the following categories to operate the Service. All subprocessors are bound by written agreements that require them to handle personal information only as needed to perform their services for us, in accordance with this policy and applicable law:
The following third parties may receive data when you visit our public-facing properties or use the Service:
Streamcord operates as a Discord bot and uses the Discord API to deliver all of its core functionality, including notifications, Live Role, schedules, slash commands, and dashboard authentication.
By using Streamcord, you agree to be bound by Discord’s Terms of Service and acknowledge Discord’s Privacy Policy.
OAuth scopes requested at dashboard login. When you log into the Streamcord dashboard, Discord asks for your permission to share the following information with Streamcord:
identify scope)
guilds scope)We do not request your Discord email address.
Developer Terms of Service. Streamcord is also subject to Discord’s Developer Terms of Service, including the privacy and security obligations described in Section 5.
What we access from Discord. Streamcord accesses and stores the following Discord data, limited to the servers Streamcord is installed in and the accounts that authenticate with the Service:
What we do not access. Streamcord does not read message content beyond what is required to process a slash command or app interaction. Streamcord does not access direct messages between users, voice or video stream content, message history in channels, presence beyond what is required for Live Role, friend lists, password or two-factor authentication data, or any payment-method details associated with your Discord account.
How we use Discord data. Discord data is used solely to deliver the features you configure: posting notifications and embeds to the channels you select, granting and removing the Live Role on members, processing slash commands and dashboard actions, authenticating your dashboard session, and applying Streamcord Pro benefits to the correct user or server. We do not use Discord data for advertising, profiling, or training machine learning models.
How we share Discord data. Discord data largely stays within Discord: notifications are delivered to the servers, channels, and webhooks you configure, and role assignments are made through the Discord API. We do not sell Discord data, and we do not share it with third parties except (a) with our subprocessors under contract for the sole purpose of operating the Service, or (b) when required to comply with law.
Refresh and retention of Discord data. Server, channel, role, and member metadata is refreshed continuously through Discord gateway events while Streamcord is installed in a server. Data tied to a server that removes Streamcord is purged within thirty (30) days, except for aggregated usage statistics that no longer identify the server. Data tied to a Discord account that requests deletion is purged within thirty (30) days, except where retention is required by law.
Removing Streamcord. You can remove Streamcord from a server at any time through Discord’s server settings (Integrations → Streamcord → Remove). Removing the bot stops all data collection from that server. Server admins can also remove individual notification, Live Role, or schedule configurations through the dashboard.
Requesting deletion of your Discord data. You can request deletion of Discord data Streamcord has stored about you by submitting a deletion request through the privacy settings on your dashboard, or by emailing us at [email protected].
Streamcord uses the Twitch API to power Twitch notifications, Live Role, Schedules, and related functionality.
By using Streamcord’s Twitch features, you agree to be bound by the Twitch Terms of Service and acknowledge the Twitch Privacy Notice.
What we access from Twitch. Streamcord accesses and stores the following Twitch data, limited to the channels and accounts you have configured the Service to watch or that you have authorized through the dashboard:
What we do not access. Streamcord does not access Twitch chat messages, whispers, private messages, payment information, channel analytics, watch history, or any other data tied to a viewer’s Twitch account beyond what is described above.
How we use Twitch data. Twitch data is used solely to deliver the features you configure: sending Discord notifications when a watched channel goes live, populating channel and stream information (title, category, thumbnail, link) inside those notifications, and assigning a Live Role to viewers when their linked Twitch account goes live. We do not use Twitch data for advertising, profiling, or training machine learning models.
How we share Twitch data. Twitch data is delivered to the Discord channels, webhooks, and roles you configure. We do not sell Twitch data, and we do not share it with third parties except (a) with our subprocessors under contract for the sole purpose of operating the Service, or (b) when required to comply with law.
Refresh and retention of Twitch data. Public Twitch channel and stream metadata is refreshed continuously through Twitch’s EventSub and polling mechanisms while a notification or Live Role configuration is active. Stored Twitch data tied to a deleted notification or Live Role configuration is removed within thirty (30) days. Twitch data associated with a deleted Streamcord account is purged within thirty (30) days of account deletion, except where retention is required by law.
Revoking Streamcord’s access to your Twitch account. You can revoke Streamcord’s access to your Twitch account at any time by visiting Twitch Connections settings and removing Streamcord from the list of connected applications. Revoking access will disable any Streamcord features that depend on that authorization.
Removing your Twitch data. You can delete Twitch notification, Live Role, and Schedules configurations you have set up at any time through your dashboard. For any other deletion requests, you can submit a request through the privacy settings on your dashboard or email us at [email protected]. Please note that notifications already posted to Discord channels remain in those channels; we cannot retrieve or delete messages that have already been sent.
Twitch streamers can additionally email us to opt their channel out of Streamcord altogether. On request and after we verify channel ownership, we will (a) delete all existing notifications configured for your channel across Streamcord, and (b) prevent new notifications about your channel from being created in the future.
Streamcord uses YouTube API Services to power YouTube notifications, Live Role, and related functionality.
By using Streamcord’s YouTube features, you agree to be bound by the YouTube Terms of Service and acknowledge the Google Privacy Policy.
What we access from YouTube. Streamcord accesses and stores the following YouTube data, limited to the channels you have configured the Service to watch:
If you authenticate with a Google account on the Streamcord dashboard, we additionally receive the basic profile information returned by Google’s OAuth flow (Google account ID, name, email address, and profile picture) for the sole purpose of identifying your account on Streamcord.
What we do not access. Streamcord does not access viewer identities, video comments, watch history, private videos, monetization data, channel analytics, or any other data tied to a viewer’s personal Google account beyond the basic profile information described above.
How we use YouTube data. YouTube data is used solely to deliver the features you configure: sending Discord notifications when a watched channel goes live or publishes a new video and populating channel and video information (title, thumbnail, link) inside those notifications. We do not use YouTube data for advertising, profiling, or training machine learning models.
How we share YouTube data. YouTube data is delivered to the Discord channels and webhooks you configure. We do not sell YouTube data, and we do not share it with third parties except (a) with our subprocessors under contract for the sole purpose of operating the Service, or (b) when required to comply with law.
Refresh and retention of YouTube data. Public YouTube channel and video metadata is refreshed at least every thirty (30) days, and sooner when we detect a relevant change (for example, a channel going live or publishing a new video). Stored YouTube data tied to a deleted notification is removed within thirty (30) days of deletion. YouTube data associated with a deleted Streamcord account is purged within thirty (30) days of account deletion, except where retention is required by law.
Revoking Streamcord’s access to your Google account. You can revoke Streamcord’s access to your Google account at any time by visiting the Google security permissions page and removing Streamcord from the list of connected apps. Revoking access will disable any Streamcord features that depend on that authorization.
Removing your YouTube data. You can delete YouTube notification and Live Role configurations you have set up at any time through your dashboard. For any other deletion requests, you can submit a request through the privacy settings on your dashboard or email us at [email protected]. Please note that notifications already posted to Discord channels remain in those channels; we cannot retrieve or delete messages that have already been sent.
YouTube creators can additionally email us to opt their channel out of Streamcord altogether. On request and after we verify channel ownership, we will (a) delete all existing notifications configured for your channel across Streamcord, and (b) prevent new notifications about your channel from being created in the future.
Streamcord uses the Kick API to power Kick notifications and related functionality.
By using Streamcord’s Kick features, you agree to be bound by the Kick Terms of Service and acknowledge the Kick Privacy Policy.
What we access from Kick. Streamcord accesses and stores the following Kick data, limited to the channels you have configured the Service to watch:
What we do not access. Streamcord does not access Kick chat messages, private messages, payment information, channel analytics, watch history, or any other data tied to a viewer’s Kick account.
How we use Kick data. Kick data is used solely to deliver the features you configure: sending Discord notifications when a watched channel goes live and populating channel and stream information (title, category, thumbnail, link) inside those notifications. We do not use Kick data for advertising, profiling, or training machine learning models.
How we share Kick data. Kick data is delivered to the Discord channels and webhooks you configure. We do not sell Kick data, and we do not share it with third parties except (a) with our subprocessors under contract for the sole purpose of operating the Service, or (b) when required to comply with law.
Refresh and retention of Kick data. Public Kick channel and stream metadata is refreshed continuously while a notification configuration is active, and sooner when we detect a relevant change. Stored Kick data tied to a deleted notification is removed within thirty (30) days of deletion. Kick data associated with a deleted Streamcord account is purged within thirty (30) days of account deletion, except where retention is required by law.
Revoking Streamcord’s access to your Kick account. You can revoke Streamcord’s access to your Kick account at any time by visiting the Kick connections settings page and removing Streamcord from the list of authorized applications. Revoking access will disable any Streamcord features that depend on that authorization.
Removing your Kick data. You can delete Kick notification configurations you have set up at any time through your dashboard. For any other deletion requests, you can submit a request through the privacy settings on your dashboard or email us at [email protected]. Please note that notifications already posted to Discord channels remain in those channels; we cannot retrieve or delete messages that have already been sent.
Kick streamers can additionally email us to opt their channel out of Streamcord altogether. On request and after we verify channel ownership, we will (a) delete all existing notifications configured for your channel across Streamcord, and (b) prevent new notifications about your channel from being created in the future.
Streamcord Pro is offered as a Discord Premium App Subscription (the Discord Store). All payment processing is handled by Discord under Discord’s Privacy Policy and Discord’s Premium App Subscription terms. Streamcord does not receive, store, or have access to your payment card number, expiration date, CVC, billing address, or any other payment-method information.
What we receive from Discord about your subscription. When you subscribe to Streamcord Pro through Discord, Discord sends Streamcord an entitlement record containing your Discord user ID, the SKU you subscribed to, the Discord guild (if applicable), and the start, renewal, and end dates of the entitlement. We use this information solely to enable Pro features for the correct user or server and to grant the Pro role on our community Discord server.
Cancelling and refunds. Subscriptions are managed through your Discord account. To cancel or request a refund, see Discord’s Premium App FAQ and Refund Policy. Refunds for Discord Premium App Subscriptions are issued at Discord’s sole discretion.
Patreon. Streamcord previously offered Pro subscriptions through Patreon. Patreon-based subscriptions are no longer supported. Any Patreon account information previously linked to Streamcord has been or will be deleted in accordance with Section 12.
We retain personal information for as long as needed to provide the Service and to fulfill the purposes described in this policy. Specific retention periods include:
Streamcord is operated from the United States. If you access the Service from outside the United States, your information will be transferred to, stored in, and processed in the United States (and other countries where our subprocessors operate), which may have data protection laws different from those in your jurisdiction.
For transfers of personal information from the European Economic Area, the United Kingdom, or Switzerland to the United States, we rely on appropriate transfer mechanisms recognized under applicable law, which may include:
Depending on where you live, you may have specific rights regarding your personal information. Streamcord honors these rights regardless of your location, to the extent practicable.
Under the GDPR, the UK GDPR, and the Swiss FADP, you have the right to:
Under the CCPA and CPRA, California residents have the right to:
Streamcord does not “sell” your personal information and does not “share” your personal information for cross-context behavioral advertising as those terms are defined under the CCPA/CPRA. We also do not knowingly sell or share the personal information of consumers under sixteen (16) years of age. Because Streamcord does not engage in these activities, no separate “Do Not Sell or Share My Personal Information” link is required. If our practices change, we will update this policy and provide an opt-out mechanism as required by law.
You can exercise most rights directly through the Service:
For any other request, including rights requests under the GDPR, UK GDPR, CCPA/CPRA, or similar laws, contact us at [email protected]. We will respond within the timeframes required by applicable law (generally one month under the GDPR and forty-five days under the CCPA, with possible extensions for complex requests).
You may designate an authorized agent to make a request on your behalf. We may require verification of your identity and the agent’s authority before responding.
We will not discriminate against you for exercising your privacy rights.
Personal information is stored in private, access-controlled databases. Access is limited to Streamcord developers who need it to operate the Service. We use industry-standard encryption in transit and at rest where applicable, and we apply administrative and technical safeguards designed to protect personal information from unauthorized access, alteration, disclosure, or destruction. No system is perfectly secure, however, and we cannot guarantee the absolute security of any information transmitted to or stored by the Service.
In the event of a personal data breach, Streamcord will notify affected users and applicable supervisory authorities in accordance with the timeframes and requirements of applicable law (for example, within 72 hours of becoming aware of a breach, where required under the GDPR).
Streamcord is not directed to children under the age of 13 (or the minimum age required to use Discord in your country, whichever is higher). We do not knowingly collect personal information from children under that age, and we do not knowingly sell or share personal information of users under sixteen (16) for purposes regulated under the CCPA/CPRA. If you believe a child has provided personal information to Streamcord, please contact us at [email protected] and we will take steps to remove the information.
When a Discord server administrator adds Streamcord to a server and configures features such as Live Role, Streamcord may process personal information of members of that server who never directly interacted with Streamcord. In these cases, the server administrator is responsible for:
Server members can stop Streamcord from processing their data by leaving the server, by asking the administrator to disable the relevant features, or by submitting a deletion request as described in Section 14.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective date” at the top of this page. For material changes, we will provide additional notice through the Service or by other reasonable means. Your continued use of the Service after the effective date of an updated policy constitutes acceptance of the changes.
Questions, comments, or requests regarding this Privacy Policy can be sent to:
Streamcord, LLC
Email: [email protected]
Streamcord is not operated by or affiliated with Discord, Inc., Twitch Interactive, Inc., YouTube, Google LLC, or Kick Streaming Pty Ltd.